Cute Hand-made Knitted Cat Hat

Heads Up, Pet Parents! 🐾

This adorable hat is perfect for both cats and dogs—just make sure to pick the right size for your furry friend:

• S: Great for pets under 2.5KG
• M: Ideal for pets up to 7.5KG

Not only will this hat keep your pet cozy, but it’s also perfect for fun photos, parties, and entertainment! 🎉📸

A Few Things to Keep in Mind:

• Colors may vary slightly depending on your screen—please check the actual product for the true color.
• Size measurements are taken manually, so there may be a small error—always refer to the actual size for the perfect fit!

Get ready for some paw-some moments! 🐶🐱🎈

RETURN POLICY
Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received It must also be in the original packaging.

All merchandise returned to Toraly.com must be in the original packaging with all original items accompanying the merchandise. If the originally packaging is not available, pack your item securely using a replacement box and proper packaging to ensure the device is well protected. The return address will vary based on product but will be included in the return label.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.

Purchases made during any promotional sale are final and cannot be refunded or returned unless there is a manufacturer defect.

REFUNDS (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at support@toraly.com


SALE ITEMS (IF APPLICABLE)
Only regular priced items may be refunded; unfortunately, sale items cannot be refunded.

EXCHANGES (IF APPLICABLE)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at support@toraly.com

GIFTS
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver, and he will find out about your return.

SHIPPING
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. Depending on where you live, the time it may take for your exchanged product to reach you may vary. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.